CREATE PERSONALIZED EXPERIENCES WITHIN EVERY CUSTOMER APPLICATION
BuildTM opens the doors to endless personalization possibilities, with access to API-based personalization tools that manage and route data from any source to integrate personalization into any application.

EVENT STREAM APIs
EVENT STREAM APIs
Obtain real-time insights on how your customers are engaging with your applications and products.

OMNICHANNEL DATA
OMNICHANNEL DATA
RichRelevance can ingest data from any touchpoint to manage and reroute to wherever you need it.

UNIFIED EXPERIENCES
UNIFIED EXPERIENCES
Create experience continuity across channels without losing context.

SEGMENT APIs
SEGMENT APIs
Target customers with the right marketing message on one or multiple channels, based on behavior, attributes, interests, etc.

INNOVATION LAB
INNOVATION LAB
Enable data-driven innovation with instant access to a flexible toolset.

USER PROFILE SERVICE
USER PROFILE SERVICE
Identify and store real-time customer activity or query customer attributes to use within any customer application.
An Innovation Workbench
Build™ provides the building blocks needed to create innovative and differentiated customer experiences through data. The Build™ workbench helps retailers experiment and test innovative ideas and deploy them faster than ever before to obtain a clear competitive advantage.
The world’s leading brands choose RichRelevance
What Our Clients Say About Richrelevance
We transitioned over to RichRelevance as we wanted a forward thinking technology partner who could understand the needs to the customer and could provide personalized recommendations at all parts of the customer journey.
- Kathryn Jones, Onsite Search and Navigation Manager, Shop Direct
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