The Omnichannel Personalization Maturity Model Whitepaper

The Omnichannel Personalization Maturity Model™ provides a strategic roadmap for building the capabilities and technology you need to create one-to-one relationships with your customers across any channel.

  • Align personalization with strategic marketing or merchandising objectives
  • Identify areas to optimize impact on business objectives
  • Prove the business case for personalization
  • Optimize continuously to achieve rich, cross-channel, connected customer experiences

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The world’s leading brands choose RichRelevance

WHAT OUR CLIENTS SAY ABOUT RICHRELEVANCE

Providing an unparalleled customer experience both in store and across our digital properties is an integral part of Barneys New York. RichRelevance has enabled us to utilize our customer data to craft new and unique digital experiences which engage shoppers on our website, on their mobile and tablet devices and in the physical stores.

Barneys New York

1
200+
14
GLOBAL DATA CENTERS
1B
DAILY DECISIONS
#1
PERSONALIZATION VENDOR, Internet Retailer Top 500