Case Study

  • SEGMENT: Grocery
  • PRODUCT: Experience Personalization Platform: Find™, Engage™, Recommend™ and Build™
  • CHALLENGE: Personalizing the whole website experience for grocery customers, and extend their grocery-specific data science models.
  • RESULTS: 24% lift in Revenue Per Visitor (RPV)
    300% increase in sales using Data Science Workbench

“The RichRelevance Personalization platform is a very versatile tool that offers an infinite amount of solutions to try on the site. More often than not, there is an AI strategy already available which covers our needs and if not, we can build our own which makes it really powerful.”
Damien Vignol
Conversion Rate Optimization specialist at

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