Thank you for making the 2019 Rethink Personalisation Summit a success!
This year’s summit was alive with energy and inspiration about how you can rethink personalisation and create even more relevant, inspiring and memorable moments for your consumers. During the Summit we learned what it means to create a signature moment, good friction and bad friction, and why personalisation is no longer enough, leading to the emergence of Hyper-Personalisation.
This heralds a new way of thinking about personalisation in 2019, we must now individualise not segment, and stage memorable experiences instead of merely selling goods and services.
We look forward to continuing the conversation about how we can help you turn singular digital interactions into personal experiences and deliver on your own unique signature moments!
Revisit the presentation content delivered during our EMEA 2019 Rethink Personalisation Summit below:
Personalisation Summit Presentation Downloads
- Welcome and Introduction: Henrik Nambord, VP EMEA, RichRelevance
- Creating Iconic Advantage through Signature Moments: Soon Yu, Author
- Rethink Personalisation: Carl Theobald, CEO, RichRelevance
- Customer Keynote : Jack Dix, Product Owner and Olivia Vieyra, Online Trade Manager, John Lewis & Partners
- Customer Keynote: Staci Oxlade, Digital Experience Manager, Office Depot
- Product Roadmap: Sarath Jarugula, CPO, RichRelevance
- Customer Insight: Andreas Augustin, Head of Webshop, Blue Tomato
- Customer Insight: Jussi Koskinen, CTO, Swap.com
- Customer Insight: Marco Carvalho, Product Manager, Epoco Cosmeticos
Breakouts:
- The Future is Hyper Personalisation: Driving Revenues with AI and Deep Learning: Raj Badarinath, and Laura Wishingrad, RichRelevance
- Unveiling the Experience Browser & Designer: Your Secret Weapons for Insight-Driven Optimisation: Sarath Jarugula, CPO, RichRelevance
- Activate Customers in Real-Time, Create a Sense of Urgency with Personal Proof! Tom Weeks, Taggstar
- Best Practices to Becoming a Personalisation Hero: How to Drive Personalisation Strategy & Execution: Laura Wishingrad and Willow Curry, RichRelevance
- Xen AI: How to Dramatically Increase Conversions with Category Cross-Sells Using Deep Learning NLP
Screen reader support enabled: Sarath Jarugula, CPO, RichRelevance - How Brands and Retailers are Better Engaging Customers with Content Personalisation: James Brook, Amplience