Getting off to and maintaining a fast start is crucial to quickly proving the value of your new personalization program. RichRelevance is with you every step of the way. From the outset, you’ll be individually matched with a dedicated Customer Success Manager (CSM) and Experience Team, who will serve as your central point of contact, champion, and go-to resource for questions and support. Your success is our chief priority, and each team of business, personalization, and product experts has been specifically selected to serve your business and provide you with the exact education, best practices and services needed to meet your digital goals and maximize your investment.