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RichRelevance Recommend™ enables you to create relevant and seamless shopping experiences across all touchpoints to drive significant click thru and lift in conversion. Recommend leverages our powerful Xen AI decisioning engine to select the most contextually-relevant personalized product recommendations for each customer interaction, across all touchpoints – web, mobile, email, in-store, call center and more. Recommend makes decisions based on a variety of omnichannel inputs including a shopper’s past purchases, browsing history, and the shopping patterns of your customer base.

Unique to RichRelevance

BEHAVIORAL
DECISIONING

Our patented technology identifies which of our 125+ pre-built recommendation algorithms is most impactful for each customer interaction.

ADVANCED
MERCHANDISING

Build ensemble recommendations to cross-sell and upsell by leveraging product attribute and compatibility data.

MERCHANDISING
RULES

Designed with retail and brand merchandisers in-mind, our rule engine offers a fine balance between auto-optimization and manual merchandising.

Relevance in Action

The Book People Case Study

Find out how Book People created highly innovative, engaging and personalized experiences for their customers as well as leading to improved conversion rates.

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Recommended Reading

Explore our wealth of thought leadership and best practice content designed to help innovative retailers and brands improve even more.

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Case Studies

Bubbleroom

Leveraging the RichRelevance UPS, Bubbleroom has been able to improve their mobile experience and conversion rate to rival that of their website.

Media

Shop Direct

Hear from the team at Shop Direct talk about why they chose RichRelevance as their forward-thinking technology partner and the results they're seeing

White Papers

Forrester: Total Economic Impact

This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization capabilities using the Relevance Cloud™.

White Papers

Solving 5 User Matching Challenges

This paper shares how you can leverage user ID matching and RichRelevance features to identify users and motivate shoppers to log in.

Webinars

Getting Shoppers to Log In

Learn how to get your shoppers to log in by demonstrating the value of a more individualized experience.

White Papers

How to Innovate Fast in Retail

Learn how to to keep pace with the changes in the industry and the new demands of your customers with a modern personalization platform

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