personalization

Making Connections in Monaco

Recently we participated in the event E-Commerce One to One in Monaco. In its sixth year, it yet again proved to be THE event for ecommerce leaders.  With over 1,000 carefully selected participants, the three-day event made for a rich exchange of ideas and innovations.

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Building Success Together: Summary of the 2016 EMEA Customer Advisory Summit

Recently key leaders in omnichannel personalisation attended our EMEA Customer Advisory Summit in the United Kingdom. We were delighted to welcome customers from France, Spain, Germany, Sweden, Denmark and the United Kingdom to the only European forum dedicated exclusively to omnichannel retail personalisation.

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Personalization Trends for 2016: Uniting the Customer Experience

Although we may not be flying around in rocket ships quite yet, retail today is about as futuristic as anyone could have imagined. It’s hard to envision a world without the 24/7 on-demand access to the endless aisles of ecommerce retail.

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RichRelevance and CNET Content Solutions Partner to Optimize Digital Merchandising

Comprehensive product intelligence enhances cross-sell and upsell with personalized merchandising strategies based on product attributes and compatibility

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State of Omnichannel Personalization

The year of 2015 has been tremendous for RichRelevance and for the retail industry at large. While I’m proud of what we’ve accomplished as an organization, I’m even more excited about the success of our customers and the ways in which they are leveraging RichRelevance to traverse the omnichannel customer journey by building personalized experiences.

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Webinar: Putting Personalization in Context with the Customer Experience

Webinar featuring Gartner and L’Oreal Paris on putting personalization in context with the customer experience.  Find out more here.

Barneys New York Wins 2015 Customer Engagement Award from Retail TouchPoints

Luxury leader uses RichRelevance’s Relevance Cloud™ platform to provide premium experience and personalized service at every touchpoint – driving a 40% revenue boost from personalization

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This Holiday Season, Stores Are the New Black

Today, we released our new study of more than 1,000 U.S. consumers, highlighting shopping preferences and sentiment this holiday season.  One common theme that emerged is that Americans continue to be all about “instant gratification”; even benefits like Amazon Prime can’t top the pleasure and convenience of a purchase in-hand at check out.

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