PRODUCT: Experience Personalization Suite: Find™, Recommend™, and Engage™
CHALLENGE: Época Cosméticos had aggressive growth plans but was unable to deliver results with the legacy technologies, and saw the possibility of generating real performance gains with the RichRelevance Personalization platform.
RESULTS: Época Cosméticos leveraged the entire RichRelevance Experience Personalization platform powered by Xen AI™, including Find™, the unique, integrated personalized search solution, to create individualized experiences throughout the site. +17% conversion rate on the Homepage 3x more Engagement, 4% inc. in conversion -47% Bounce Rate 55% Increase in Average Cart Value +1Mil New SEO Terms Indexed by Google
RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store.