CHALLENGES
As one of the most competitive verticals, consumer electronic retailers and brands must create superior customer experiences across digital and physical channels to maintain an advantage. Personalization must anticipate customer needs and ensure the compatibility of products.
SOLUTION
Solve for the complexities of consumer electronics shopping with personalization that understands implicit and explicit preferences and leverages product compatibility to deliver product guidance and relevant content, seamlessly across sales channels.
OUTCOME
Consumer electronics retailers are able to respond to preferences in-session with personalized compatible recommendations, search results, content and offers. Shoppers are able to enjoy cohesive and consistent experiences across channels.
Why RichRelevance?
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