Solutions – RichRelevance

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Elevate the customer experience with a suite of personalization tools including personalized product recommendations, content, search and navigation to create a seamless shopping journey across all channels

INDUSTRY CHALLENGES

INDIVIDUALIZATION

Accelerate from segmentation to individualization using AI driven personalization strategies for a segment of one. Find out more about individualization.

OMNICHANNEL PERSONALIZATION

Making Omnichannel Personalization memorable by converting every digital interaction into a personal experience across the customer lifecylce. Find out more about Omnichannel Personalization.

BEHAVIORAL MESSAGING

Enhance brand engagement with behavioral messaging. Supercharge marketing segments with user behavior and gain greater insights at the individual level. Find out more about behavioral messaging.

SITE OPTIMIZATION

Personalize commerce with AI-driven site optimization. Leverage AI to enhance conversion rate, average order value and revenue per session. Find out more about site optimization.

UNIFIED CUSTOMER PROFILE

Leverage real-time unified customer profiles across all contexts. Detect and recognize digital signals across the full customer lifecycle. Find out more about unified customer profiles.

IN-STORE DIGITAL PERSONALIZATION

Deliver memorable experiences with in-store personalization. Drive uplift and engagement with personal in-store experiences that simplify shopping and increase basket sizes. Find out more about in-store personalization.

GDPR AND COMPLIANCE

RichRelevance takes compliance extremely seriously and we have an infrastructure and solutions which are compliant by design. Find out more about GDPR and compliance.

VERTICALS

RETAIL

RichRelevance personalization suite enables enterprise retailers to turn digital interactions into personalized experiences, at scale and in real time. Find out more about Personalization for B2C retailers.

BRANDED MANUFACTURER / CPG

Engage with your customers through personalization and deliver memorable brand moments at every interaction. Find out more about Personalization for Branded Manufacturers.

TRAVEL and HOSPITALITY

Personalization that guides next-level travel experiences. Inspire adventures that appeal to individual traveller interests. Find out more about Personalization for Travel and Hospitality.

B2B

Take the complexity out of B2B personalization. Bring the best of B2C to B2B buyers. Find out more about B2B Personalization.

RELEVANCE IN ACTION

Shop Direct Case Study

Shop Direct were looking for a forward thinking technology partner to take their personalization to the next level. Hear from Kathryn Jones, Onsite Search and Navigation Manager at Shop Direct talk about how they are currently utilizing RichRelevance and the results they are seeing.

Additional Resources

How to Get Shoppers to Log In

WEBINAR

Learn tips on how to get your shoppers to log in by demonstrating the value of a more individualized experience.

5 types of user matching challenges

WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to be able to identify users and motivate shoppers to log in.

Homebase Utilizes More Data

CASE STUDY

To optimize its website experience for customers, Homebase incorporated stock updates, trends and personalization into the recommendations.