Internet Retailing – Beyond Channels, OmniChannel March 2014

Great service begins with retailers being focused on the customer. But how do retailers keep that focus while dealing with the complexities of omnichannel?

Read what Pontus Kristiansson has to say on Internet Retailing

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RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

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Internet Retailing – Beyond Channels, OmniChannel March 2014