InformationWeek’s John Foley speaks with David Selinger, the CEO and Co-Founder of Richrelevance. Richrelevance is a SF based startup that makes a next generation recommendation engine. Selinger goes on to explain that Richrelevance differentiates itself from other recommendation engines by incorporating feedback from users to better enhance their list of recommendations.
To go shopping these days, more Americans are trading in their car keys for a keyboard.
Online shopping is gaining at a time when simply filling up a gas tank to head to the mall can seem like a spending spree.
In 2002, I wrote an academic paper called “GAAPP: A Generic Adaptive Architecture for Profiling and Personalization.” In it, I described a personalization platform that used multiple technologies to solve any number of problems in the personalization space. Today, I’ll talk a little about that architecture and emerging companies that are taking similar approaches.
richrelevance powers next-generation merchandising and personalized recommendations on eCommerce sites, optimizing every stage of the shopping experience from homepage to follow-up emails.
Sears has built significant retail success by taking a customer-centric approach to doing business. The company is now taking this in-store experience online through personalized product recommendations powered by richrelevance.
Sears.com and Kmart.com are currently running richrelevance’s turnkey solution, which analyzes shopper behavior to customize each shopper’s online experience from homepage through checkout. Gathering this information enables the retail business to better design their services and offerings to appeal to their target audience.
Sears Holdings has started offering Sears.com and Kmart.com customers personalized product recommendations using technology from Richrelevance.
Retailer expects to increase customer satisfaction and loyalty
Former PayPal executive to lead growth strategy and manage expanding client base