61% of all e-commerce sites perform below an acceptable search performance that is misaligned with shopper behavior
How do you ace search?
Real-time personalization of search results for each shopper is key. See how eCommerce personalization rises to the next level with search results that are aligned with real-time shopper behavior.
Personalized eCommerce Search Success Stories
Personalized search results have delivered such a massive improvement. Conversions resulting from search now are 5 times the conversions without search!
Anton Paasi, Head of eCommerce – Verkkokauppa.com
When it comes to Search, finding the right item in as little time as possible is the ultimate goal for today’s consumer, yet Findability™ is not the metric being optimized for. Findability™ is a composite score that considers click-thru, pagination, bouncing, and ultimately increases engagement and overall revenues. This paper defines why Findability™ is the essential metric for eCommerce Personalization and Search and highlights how it positively impacts the entire customer experience and ultimately increases not only engagement, but also overall revenues.
A rich, interactive and personalized search experience that is designed to display the most relevant results, using all of the user behavior across recommendations, content and browsing. Find™ is the only full stack search solution architected with multiple layers of personalization and real-time controls, increasing engagement, Findability™ and conversion from search.
Why top retailers and brands trust us
Personalized ecommerce search engine that is designed to improve customer experience
Integrated with user profile across recommendations, content and browsing
Unique wisdom of crowd approach that indexes new search terms
Real-time catalog indexing, updating attributes from product catalog as it changes
Explore our wealth of thought leadership and best practice content designed to help innovative retailers and brands improve even more.
Improve customer experience on digital channels with focus on personalization across the buying journey
Your visitors search in different stages of the customer journey – when they are not sure and need guidance, or they want to solve a problem, but don’t know how.
Redefine commerce search with RichRelevance Find. Drive Greater Results with Increased Interactivity and Control.
Commerce Search is the card catalog to everything a brand or retailer has to offer. However, many search engines do not consider the aspects of search, nor have the ability to overcome the complex challenges of Search.
Until today, Commerce Search engines have failed to deliver the experience and results today’s omnichannel consumers seek.