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RichRelevance continues to lead in the 2020 Gartner Magic Quadrant for Personalization engines

RichRelevance, the global leader in omnichannel experience personalization is named a ‘Leader’ in the 2020 Gartner Magic Quadrant for Personalization Engines for the second year in a row.

2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI

7 ways personalization is evolving today

While the 2020 Gartner Magic Quadrant for Personalization Engines highlights the state of personalization technologies today, we restlessly observe, anticipate and invest in a larger backdrop of unfolding changes, when it comes to businesses driving greater results from personalization.

We’re ushering in a new era of algorithmic customer experience for our clients, where we seamlessly integrate data, decisioning and delivery to provide the most comprehensive stack of advanced personalization technology in the market today.

Sarath Jarugula, CEO at RichRelevance

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