This year’s summit was alive with energy and inspiration about how you can rethink personalisation and create even more relevant, inspiring and memorable moments for your consumers. During the Summit we learned what it means to create a signature moment, good friction and bad friction, and why personalisation is no longer enough, leading to the emergence of Hyper-Personalisation.
This heralds a new way of thinking about personalisation in 2019, we must now individualise not segment, and stage memorable experiences instead of merely selling goods and services.
We look forward to continuing the conversation about how we can help you turn singular digital interactions into personal experiences and deliver on your own unique signature moments!
Revisit the presentation content delivered during our EMEA 2019 Rethink Personalisation Summit below:
Breakouts:
Find out why the largest brands rely on RichRelevance for their Omnichannel Personalization.
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