RichRelevance Find™, the next generation of Search, engages customers by returning Search results that respond to each individual’s query and preferences, ensuring that every query is personal and uniquely relevant. Until RichRelevance Find™, Search results have been dull, stagnant, delayed, and too often, simply inaccurate. Most blatantly, Search has failed to understand the user and leverage known data points to offer a Search experience that speaks to consumers as individuals. RichRelevance understands that finding is the ultimate goal of Search which is why Find™ tracks, monitors, and optimizes against Findability, a composite score that considers click-thru, pagination and bouncing.
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