CHALLENGES
Grocery retailers are challenged to not only understand and retain the personal preferences and tastes of individuals, but must also design environments that enable intuitive replenishments and recommendations across multiple sales channels.
SOLUTION
RichRelevance provides grocery retailers with the ability to understand shoppers unique preferences and replenishment cycles to optimize their experiences. By being able to consider all data points (online, POS, social, CRM etc.) grocery retailers can properly reflect local tastes in the suggestions presented.
OUTCOME
Through greater understanding of shoppers' preferences and replenishment cycles, grocery retailers are able to optimize shopping journey's, saving shoppers time and resulting in greater loyalty, conversion and items purchased.
Why RichRelevance?
Recommended Reading
Online Grocery Ebook
Using our experience in online grocery we have developed a guide with ideas on how to personally connect with shoppers, deepening relationships, leading to loyalty.
Grocery Personalization
The unique aspects of grocery retailing demand strategic personalization that considers the impact to the overall journey. In this webinar we help guide you through the process.
Forrester: Total Economic Impact
This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization capabilities using the Relevance Cloud™.
Solving 5 User Matching Challenges
This paper shares how you can leverage user ID matching and RichRelevance features to identify users and motivate shoppers to log in.
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