Influence consumers at each stage of the buying cycle with the RichRelevance’s suite of fully hosted (SaaS) solutions—innovated by the former architect of Amazon’s personalization strategy.

Powered by the enRICH Personalization Engine, the solutions compose the broadest and most scalable personalization offering in the industry today—supported by merchandiser controls, a pay-for-performance business model and analytics tools that integrate easily with any web analytics platform.

Deploy the ultimate in lifecycle solutions across all your channels to engage, convert and re-engage your customers.

RichRecs™ serves more than 200 million personalized recommendations each day across our merchant network. Each product recommendation is customer specific—based on the shopper's unique attributes and numerous shopping behaviors, such as past purchases, browsing history and more. The more a customer shops and explores, the more recommendations adjust—dynamically upselling and cross-selling merchandise via whichever channels you choose:

Engage your customer from the moment they arrive on your site and keep engaging them as they move through key pages of your site—all the way to purchase completion.

Turn every email into a personalized experience with the addition of personalized product recommendations based on the customer's onsite activity and profile.

Deliver personalized recommendations and alerts directly to a shopper’s mobile device—providing relevant real-time information throughout the shopping cycle.

Integrate personalization strategies into your call center operations, allowing for individualized engagement with new customers and re-engagement opportunities with existing customers.

Bring shoppers back to your site as they surf the web with meaningful advertisements—created in real-time and unique to their expressed interests on your site. Consumers that want to learn more about their choices regarding our behavioral advertising solution can click here.

Download the RichRecs Product Overview

• myrecs

  Ensure conversion of your most loyal shoppers with a personalized page of relevant product recommendations customized to their unique activity. MyRecs™ dynamically builds a profile of each customer's activities and displays multiple pages of recommendations that contain likely products and categories of interest—based on past viewing, search and purchase history, and other customer information.

  Download the MyRecs Product Overview

   

   

   

• clicksee

  Engage and convert your customers with a fun, new shopping tool—ClickSee™, a real-time, interactive grid of products that expands your customer's view of relevant products with each click. Instead of a keyword search that returns hundreds of potentially unrelated items, with just a few clicks, shoppers can instantly browse hundreds of products fed by RichRelevance personalized product recommendations. It's like walking down a product aisle—online.

  Download the ClickSee Product Overview

   

• richmail

  RichMail allows email marketers to dynamically segment and send relevant messages to the right recipients. Its combination of segmentation and personalization dramatically increases the effectiveness of your email marketing campaigns. Using RichMail to deliver relevant content, email marketing campaigns can achieve:

  • Higher average order value
  • Increased revenue per send
  • Reduced opt-outs and unsubscribes

  Unlike manual segmentation solutions that can only assess recipients with past purchase histories, RichMail links recipients to their online behavior and uses that behavior to assign them to a segment. Additionally, RichMail automatically tests competing campaigns to determine which ones perform best and assigns anonymous recipients to them.

  RichMail augments your existing email marketing processes and platforms. You can continue to use your existing email service providers and interact with them just as you always have. You simply see better results.

  Download a RichMail Case Study (Luxury Retailer)

  Download the RichMail Product Overview