FindTM, the only full stack ecommerce site search solution architected with 3 layers of personalization that returns dynamic results optimized for each individual. This ecommerce site search solution considers user intent to display the most contextually relevant and personal results for each user’s query, enabling retailers to measure and maximize satisfaction.
UNIQUE TO RICHRELEVANCE
3 LAYERS OF PERSONALIZATION
Search results consider user intent, context, preferences, and previous behaviors accelerating Findability.
TYPE AHEAD/AUTO COMPLETE
Predict and present personalized and popular queries, brands, categories, products, and recommendations within the Search experience.
VISUAL SHOPPER QUERIES
Searches return products with every keystroke, continuously refining the product assortment displayed as the shopper completes their query.
FINDABILITY MONITORING
Determine how discoverable searches are on your site and enable business users to modify results to immediately impact Findability.
SEARCH ENGINE CONTROLS
Enhance the Search experience while maintaining control in the dashboard via Stemming, Synonyms, Facet configuration, Linking, Conditional boosting.
INTERACTIVE DASHBOARD
A user-friendly dashboard empowers business users to monitor queries and trends in real time and react when it matters most.
Measure & Maximize Satisfaction
Find™ is an ecommerce site search engine that considers user intent to display the most contextually relevant and personal results for each user’s query. Together with Findability, a success metric unique to Find™, these elements allow marketers to measure customer satisfaction to maximize conversion and revenue.
RELEVANCE IN ACTION
The Aspects of Personalized Search
Find™ acknowledges the complex and fundamental human elements of how shoppers interact with Search and responds with the most comprehensive level of personalization available in market today. As a result shoppers are presented with highly relevant products in their search results, improving discoverability and their overall search experience.
Additional Resources
3 Layers of Personalized Search
WHITE PAPER
This whitepaper looks at the value of understanding context and personalizing the customers search experience using 3 Layers of Personalization.
Modern Commerce Search
WHITE PAPER
This paper defines why Findability is the essential metric for Commerce Search and looks at how it positively impacts the entire customer experience.