Media Post — “Retail Consumers Shop Across Channels, In-Store And Online”

This past holiday season, 88% of consumers leaving or entering top retail locations around New York City reported visiting the same stores online. That’s according to a new multichannel study conducted by research firm Envirosell in partnership with RichRelevance, a provider of personalized recommendations for ecommerce sites.

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This post was written by RichRelevance

ABOUT RichRelevance

RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

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Media Post — “Retail Consumers Shop Across Channels, In-Store And Online”