Expert Personalization Services

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Maximize value and ROI garnered from personalization by implementing world-class best practices and support from our expert personalization consultants.

UNIQUE TO RICHRELEVANCE

STRATEGIC ROADMAP

Leverage world-class best practices to develop a strategic roadmap and achieve an integrated, omnichannel vision.

DATA CONSULTING

Specialized data analysis and reporting operationalize customer data sets into actionable business intelligence.

EXCELLENCE PROGRAM

Ensure continual personalization optimization with a strategic excellence program to garner maximum ROI from personalization.

HILL CLIMBING

A systematic approach that utilizes consistent, data-driven, testing and experimentation to achieve rapid return on investment.

A/B TESTING

Test and validate scenarios against a control to optimize revenue, conversion and overall site experience.

MVT TESTING

Simultaneously test multiple scenarios to quickly learn which solution optimizes your conversion, UX and ROI.

Strive for Personalization Excellence

Personalization is what we do, so why not let our highly experienced personalization consultants optimize your personalization deployment to yield even better results. From simple A/B testing to sophisticated MVT testing, our consultants are able to help define tests and strategies designed to maximize the performance of your personalization.

RELEVANCE IN ACTION

Shop Direct Case Study

Shop Direct was looking for a forward thinking technology partner to take their personalization to the next level. Hear from Kathryn Jones, Findability Manager at Shop Direct talk about how they are currently utilizing RichRelevance and the results they are seeing.

Additional Resources

How to Get Shoppers to Log In

WEBINAR

Learn tips on how to get your shoppers to log in by demonstrating the value of a more individualized experience.

Total Economic Impact Report by Forrester

REPORT

This report highlights the qualitative and quantitative benefits of implementing omnichannel personalization capabilities using the Relevance Cloud™.

5 types of user matching challenges

WHITE PAPER

This paper shares how you can leverage user ID matching and RichRelevance features to be able to identify users and motivate shoppers to log in.