RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

RichRelevance Wins 2014 San Francisco Business Times Tech & Innovation Award

RichRelevance named best marketing & advertising technology based on market vision, growth and client success

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Internet Retailing – RichRelevance realises dream of adding richness of online engagement to the store

While e-commerce is booming, omni-channel retailing still only accounts for 16% of sales outside the grocery sector. But that is all set to change as mobile technology is put to use to offer a personalised, omni-channel experience to retailers in stores – by merging online and offline data in real time.

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RichRelevance Launches Relevance in Store

New strategic initiative provides world-class technology, consulting services and a full-scale test lab to empower retailers to quickly & easily build custom applications that support and inspire shoppers in the store

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Komplett Taps RichRelevance For Omnichannel Personalisation

Omnichannel personalisation solution enables consumer electronics retailer to deliver a more relevant, meaningful and memorable experience to consumers across every channel

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RichRelevance Hosts 2014 US Customer Advisory Summit Series: Accelerating the Future of Data-Driven Retail

Informative, interactive events in San Francisco, New York and Austin address the future of omnichannel personalization and relevance in the store

RichRelevance also debuts P13N Awards for personalization excellence; winners include Build.com, L’Oreal, Marks & Spencer, Nordstrom, Barneys, Target and Williams-Sonoma

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Direct Commerce – Sweaty Betty gets personal

Having achieved 27 per cent online sales growth in the year to September, Sweaty Betty is moving ahead with an investment in online personalisation technology from RichRelevance. The solution will provide product recommendations that adjust in real time by cross referencing shopping behaviour with data on the fitness activity products are best suited to, and product specifications.

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Retail Systems – East gets personal with RichRelevance

East is to leverage RichRelevance’s RichRecs solution to deliver shopper-specific product recommendations across various channels. The fashion retailer says that it will be able to up-sell and cross-sell merchandise to increase sales and average order value (AOV), while creating a more engaging overall experience for consumers.

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Retail Technology – East personalises product recommendations

Personalisation enables online fashion retailer to deliver more relevant and memorable experiences to consumers across every channel

East has announced its selection of RichRelevance to personalise its customers’ shopping experiences at every touchpoint.

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