Diane Kegley
As Chief Marketing Officer, Diane is responsible for driving global demand and visibility for RichRelevance’s personalization and brand advertising opportunities – including corporate marketing, public relations, analyst relations, brand strategy, client marketing, advertising and business development. Diane has spent the last 20 years leading multichannel marketing, media and branding initiatives for companies like American Express, AOL, CNET, American Airlines, HP, Lockheed Martin, and Sprint. To view Diane's full profile, click here.

Hello? Is it me you’re Looking for? The Problem with Search

Hello? Is it me you’re looking for? Online consumers with intent to purchase only find what they’re looking for in 50% of ecommerce searches. RichRelevance explore the current problem with search, in particular the findability problem and tips on how to improve your site search.

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Redesign site search to boost findability and sales

Shoppers with intent to buy only find what they are looking for half the time. That’s not good enough.

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Redesign site search to boost findability and sales

Shoppers with intent to buy only find what they are looking for half the time. That’s not good enough.

Amazon has one. So does Saks and Michael Kors. The search box—nestled at the top of the home page or hidden in the upper right corner—is an essential feature of retailers across the Internet Retailer 100, 500 and 1000.

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Together Building Results: Summary of the {rr} 2016 Customer Advisory Summit

Recently key leaders from our amazing customer base attended the RichRelevance Customer Advisory Summit in New York City (NYC) —an event dedicated exclusively to omnichannel retail personalization.

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This Holiday Season, Stores Are the New Black

Today, we released our new study of more than 1,000 U.S. consumers, highlighting shopping preferences and sentiment this holiday season.  One common theme that emerged is that Americans continue to be all about “instant gratification”; even benefits like Amazon Prime can’t top the pleasure and convenience of a purchase in-hand at check out.

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2013 Season of Shopping Insights 2: Insights Across America

Continuing our series on “2013 Season of Shopping Insights,” we analyzed shopping behavior in the top 50 cities across the US (including mobile share of views, and mobile share of sales) and uncovered some regional shopping patterns—and anomalies—that may surprise you.

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2013 Season of Shopping Insights: Shoppers Less Responsive to Retailers’ Day-Specific Promotions though Cyber Monday Gains Ground

As a data-driven company that derives relevant shopping insights  from the billions of shopping sessions we touch each year, we wanted to assemble a series of interesting take-aways that showcase notable trends of the all-important holiday shopping season.

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Optimizing social shopping traffic to your retail site

This week, RichRelevance Shopping Insights™ released an infographic with some keen insights into which social networks drive retail traffic.

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