Webinar featuring Gartner and L’Oreal Paris on putting personalization in context with the customer experience. Find out more here.
Relevance Cloud™ personalization platform with Discover™ and Recommend™ enables Spiraledge to deliver a more relevant and meaningful customer experience on SwimOutlet.com and YogaOutlet.com
Search-driven analytics empowers everyone with instant insight into omnichannel personalization and KPIs through the Relevance Cloud™ platform
RichRelevance, a global leader in omni-channel personalisation, has been chosen by the ubiquitously British womenswear brand Hobbs, to provide a bespoke customer experience to online shoppers. Hobbs has implemented RichRelevance’s solution to give all customers highly authentic and personalised recommendations based on their onsite behaviour. Read More
Hobbs has implemented RichRelevance’s Recommend solution to deliver data driven product recommendations for shoppers. It is using the technology on its homepage, product pages, category listing and checkout basket. Read More
Step out in style with Hobbs’ personalised product recommendations
Today, we released our new study of more than 1,000 U.S. consumers, highlighting shopping preferences and sentiment this holiday season. One common theme that emerged is that Americans continue to be all about “instant gratification”; even benefits like Amazon Prime can’t top the pleasure and convenience of a purchase in-hand at check out.
In a global B2B survey conducted by Avanade, 56% of purchasing decision-makers within companies report that they will (and do) pay more for products/services if the customer experience is better than with less expensive retailers.