Programmable Web – ​RichRelevance Launches API Suite for Retail Personalization

Omnichannel personalization provider RichRelevance has unveiled a suite of APIs that enable retailers to integrate personalization into any of their applications.

RichRelevance’s new Build offering provides the company’s customers with “building blocks” that they can use based on the needs of each of their applications:

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Stores – Luxury Market Broad, Diverse and Growing

Now more than ever, nothing about luxury is “one-size-fits-all.” Today’s luxury consumers are a varied bunch, ranging widely in ethnicity, in attitudes about ownership versus use and even in how they want to interact with retailers and brands. But they provide enormous opportunity: The global luxury marketing continues to grow by 10 million people annually.

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Building and Innovating the Customer Experience with the Relevance Cloud

Today, I’m super excited to announce the launch of the Relevance Cloud™– what we at RichRelevance believe to be the most comprehensive personalization solution for retail today. The Relevance Cloud is a re-imagining of all RichRelevance products with new features and more simple ways to access, use and implement each of RichRelevance’s products.

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Daily Research News Online – Monsoon Links In-Store and Online Shopper Data

UK high street fashion chain Monsoon Accessorize is combining shoppers’ online and in-store purchasing history to offer personalised offers to them in-store.

Monsoon Links Shoppers’ In-Store and Online DataBy using data mining tools developed by online personalization specialist RichRelevance, Monsoon is able to analyse both customers’ in-store and online purchasing habits.

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Retail Business Review – Monsoon Accessorize becomes first UK High Street retailer to use multichannel data to enhance customer offers

Monsoon Accessorize has become the first UK high street retailer to use multichannel data sources from both its in-store and online customers to deliver unique personalised offers via emailed receipts. The move sees the fashion chain provide its customers with the most sophisticated and relevant offers of any multichannel retailer.

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Essential Retail – Monsoon Accessorize steps up personalised shopping agenda

Women’s fashion retailer Monsoon Accessorize is offering personalised offers to its in-store shoppers via digital receipts, based on accurate customer shopping history.

By using RichRelevance’s data-mining tools in conjunction with digital receipts from eReceipts, the high street retailer has been able to start sending out highly targeted product recommendations and offers to customers who shop in its 321 UK stores.

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