Get Elastic — “Merchandising Usability: Better Ways to Display Product Recommendations”
Have you noticed that, when showing cross-sells and upsells, many ecommerce sites hijack you off the page you’re looking at to view the suggested item, often with no way back to the other page without hitting “back?” Surely this is not the most usable way to suggest products and improve merchandising conversion rate.
Continue reading at Get Elastic
http://www.getelastic.com/display-product-recommendations/