Retail Systems – Real-time retail

The High Street ‘dinosaur’ is going to bite back: those managing in-store operations will embrace new analytics technologies that make offline as smart as online. As a result, next-generation bricks and mortar stores will be equally as important and powerful as leading e-commerce sites, in terms of customer experience.” Adrian James, VP of sales and UK managing director, Walkbase.
“Virtual reality is set to take the customer experience to the next level with leading companies, including Facebook, recently making acquisitions to bolster their offerings in this area.
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RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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