Customer Engagement

Introducing Customer Preference Center

Like it. Love it. Prefer it: The Customer Preference Center Makes Shopping Personal

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It’s Official: Engage™ is Now Generally Available to Personalize Content & Campaign

Today, we are thrilled to announce that RichRelevance Engage, the dynamic content personalization solution, is now out of beta and available to all our customers. Engage enables the delivery of content and campaigns in real time based on individual shopper behavior and shopping history across online, mobile and email channels.

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Webinar – Reshape Your CX with Personalization Building Blocks

Digital technologies are not only redefining the way customers shop; they are redefining retail business models. More and more retailers have started to leverage cloud APIs to innovate and build exceptional customer experiences through personalization. No longer a buzzword, rapid innovation has become a competitive advantage for many companies.

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Building and Innovating the Customer Experience with the Relevance Cloud

Today, I’m super excited to announce the launch of the Relevance Cloud™– what we at RichRelevance believe to be the most comprehensive personalization solution for retail today. The Relevance Cloud is a re-imagining of all RichRelevance products with new features and more simple ways to access, use and implement each of RichRelevance’s products.

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Live Webinar: The Road to 1:1 Engagement

Please join RichRelevance on October 29 for a live webinar on personalization for today’s omnichannel consumer. Customers expect a seamless experience across all available channels, and this webinar will help you connect the dots between mobile, tablet, online and in-store touchpoints.

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