RichRelevance solves in-store digital personalization with powerful APIs and human-augmented AI, delivering personal, context-relevant experiences to every customer.
Unique to RichRelevance
PERSONALIZED KIOSKS & INSTORE DISPLAYS
Our advanced, well-defined APIs can connect to any IoT device and pass and scale any manner of metadata, turning your in-store kiosks, menu boards, and other digital touchpoints into powerful tools of real-time personalization and greater engagement and uplift.
CONTEXT & JOURNEY SPECIFIC DECISIONING
Our patented technology takes into account the touchpoint signal and selects the specific subset of algorithms based on where a customer is in their journey, delivering the most personal experience to the respective screen, app or IoT device.
AI DRIVEN PROMOTIONS, OFFERS & REWARDS
Use the myriad of context signals, such as location, time of day and weather, as well as customer behavior and attributes, to deliver the most relevant content and personal experience for every given situation, channel or touchpoint.
BUILD YOUR OWN RECOMMENDATIONS
Leverage your customer expertise to build strategies with the exact blend of data and algorithms that perform best for your unique goals.
ALGORITHMIC TESTING
Integrated MVT testing allows you to augment our AI with your expertise and intuition across our entire product line. Adjust or add custom weights or rules to any of our AI or ML strategies and test it against our pre-built models for your selected audience or segment.
DASHBOARD REPORTING
Gauge effectiveness and performance of each personalization decision across multiple channels, devices, and contexts.
Compete with Better In-Store Experiences
Reward and delight customers with micro-personalized experiences tailored specifically for your in-store apps, kiosks, and other IoT devices. Powerful, scalable APIs and a proprietary human-augmented AI allow you to recognize and map individual attributes to local contexts and affinities, so you can deliver the most personal experiences and offers to every customer.
Recommended Reading
Explore our wealth of thought leadership and best practice content designed to help innovative retailers and brands improve even more.
White Papers
Hyper-Personalization
Learn more about Hyper-Personalization: the pinnacle of personalization for marketers.
Media
Customer Testimonials
Listen to several RichRelevance customers discuss how they leverage personalization
White Papers
Personalization Maturity Model
Model that looks at where your business is on its omnichannel personalization journey.
Webinars
Demystifying Omnichannel
Webinar discussing the key success factors for enriching omnichannel experiences and outline a 100-day plan for adopting omnichannel.
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