RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

John Lewis Unveils New Personalisation Strategy with RichRelevance

RichRelevance’s personalised recommendations technology pays dividends after helping drive incremental revenue

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The Ecommerce Revolution Is All About You

Tech Crunch talks to RichRelevance CEO David Selinger about the rise of personalization in online retail.

“Personalization was really important in enabling Amazon to differentiate itself and grow in past ten years,” David Selinger, CEO and co-founder of RichRelevance. Selinger also was Amazon’s Manager, Consumer Behavior Research and helped build some of the site’s personalization features a number of years ago. “Personalization will be the differentiating factor in e-commerce and digital commerce going forward, especially for multichannel retailers and new entrants online.”

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New RichRelevance Whitepaper Reveals Year-Round Best Practices for Online Retail

“Twelve Months of Christmas” showcases what (and how) today’s shoppers expect their favorite brands and retailers to deliver throughout the year and into Holiday 2012

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New Report Finds One in Four Christmas Shopping Excursions Took Place on a Mobile Device

RichRelevance’s inaugural UK Christmas Shopping Study reveals the e-commerce trends that will shape 2012

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Marks & Spencer Selects RichRelevance to Personalise the Customer Experience

Marks & Spencer Provides Online Shoppers with Relevant, Meaningful Product Recommendations

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Overstock.com and RichRelevance Appoint Peer Review Committee for RecLab Prize

Leaders from academia and industry will review RecLab Prize submissions and select up to ten teams to move on to compete for $1 million cash award

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What to expect when buying media on retail websites

RichRelevance Chief Evangelist Jake Bailey, With the advent of shopping related media in the ad market today, it’s no surprise that many people have a hard time defining the right expectations for performance from their retail publishing partners.

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What’s In Retailers’ Stockings: An Extra Saturday

CNBCCNBC’s Consumer Nation news weighed in with RichRelevance on the growth in mcommerce.

…Once everyone opens those new tablets during the holidays they can join the new shopping revolution: mcommerce. In the last nine months, the share of U.S. online retail dollars attributable to mobile devices has doubled from 1.87 percent in April of 2011 to 3.74 percent in December 2011, according to RichRelevance, a company that assists retailers with ecommerce sites.

The firm also tracked an increase in the portion of page views coming from mobile devices, with more than 15 percent of all shopping seasons occurring on mobile devices. This past April, just under 9 percent of all shoppers were browsing digital aisles via a mobile device, RichRelevance said. By December, the share has more than doubled, reaching 18 percent of all consumers.

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