With all of the attention being paid to Occupy Wall Street and the ills of big business, it’s heartening to shine a little light on two new start up’s who are working hard to make the world a better place.
UK digital media site New Media Knowledge talks to RichRelevance Chief Evangelist Jake Bailey on how marketers can find success on their e-commerce sites below the mythical fold.
In 1994, when the Internet was in its infancy, renowned Internet strategist Dr Jakob Nielson argued that Web users paid much less attention to information not visible in the first screen view of a website. The term “below the fold” was born to highlight this area that was only visible after users scrolled down. Three years later Nielson added that scrolling was “no longer a usability disaster”, but the debate has raged amongst marketers ever since.
Raj Rao, of 3M, a brand advertising client of ours and a true thought leader in the marketing & advertising world recently wrote an article featured on Forbes.com about his experience with Shopping Media.
How To Own The Digital Shopping Aisle, an article by Raj Rao, global director, eCommerce and Digital Marketing, 3M Corporate Marketing.
3M uses Shopping Media and RichRelevance to leverage the powerful advertising opportunity within online retail.
(NOTE: Earlier this year, RichRelevance and CNET announced their strategic partnership to integrate CNET’s rule-based Intelligent Cross Sell recommendations with RichRelevance’s behaviorally-based RichRecs™ offering to offer the industry’s first truly robust personalization solution for the world’s largest online retail sites. Patrick Monasterio is a member of the CNET/{rr} development team and is working with joint customers on integrating this new solution.)
A recent article in the WSJ stated that commodity price increases are taking a toll on CPG margins and profit. Prices have gone up so fast that brands are left with the decision of either passing the costs on to the consumer (“No, Mr. Bernanke, we don’t see inflationary pressure here either.” Read: Sarcasm) or finding ways to cut internal costs to keep prices stable.
I spent time at Web 2.0 SF recently, listening to presentations by industry leaders discussing the future of ecommerce. Several of the presentations were rehashed speeches from years past, but updated with this year’s buzzwords: “friending,” “Groupon” and “alien hand syndrome” (okay, I made that last one up, but I’d love to see that topic at a conference!)
According to the Aberdeen Group, every eCommerce Manager in the land would gladly take a 7% increase in conversion, an 11% increase in page views and a 16% increase in Customer Satisfaction.* These are metrics that online retailers already spend much time and effort optimising.