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Rethink Personalization

For The New Online Commerce World

For The New Online Commerce World

Over 400 Retailers and Brands that are Setting the Bar with Personalized Experiences

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Over 400+ Brands that are already delivering Personalized Experiences

Online Commerce is Estimated to be 40% of All Sales in 2020.
Are You Ready?

As per a consumer sentiment survey by McKinsey, there is an accelerated shift to buying online, and it is likely to last after the immediate crisis is over. Companies that can deliver superior experiences have an opportunity to increase digital adoption and maintain customer relationships after the crisis.

There is an accelerated shift in intent to buying online

It was predicted that online
commerce will form 40% of all sales by 2025 but that figure is set to be eclipsed in 2020 itself. This shift to online will likely be permanent.

As per a consumer sentiment survey by McKinsey, there is an accelerated shift in intent to buying online, for essentials, as well as some discretionary categories. Here are some must-have, pragmatic personalization strategies to help you capitalize on the burgeoning online commerce opportunity.

Pragmatic Personalization Strategies
To Help Your Online Business Succeed

Pragmatic Personalization Strategies to Capitalize on the Online Commerce Opportunity

INSPIRE

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  • Personalize for new and anonymous shoppers
  • Enable seamless shopping with contextual search results
  • Personalize home page based on in-session signals
CONVERT

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  • Create personalized bundles with advanced merchandising
  • Build the cart faster and simplify buying
  • Capture implicit and explicit preferences effortlessly
GROW

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  • Surface new and long-tail products that match customer preferences
  • Leverage auto-replenishment for routine purchases
  • Empower customer service with product recommendations for every customer
  • Inspire
  • Convert
  • Grow
 
  • Personalize for new and anonymous shoppers
  • Enable seamless shopping with contextual search results
  • Personalize home page easily with every interaction
 
  • Simplify buying by building the cart faster with associated products
  • Create personalized bundles with advanced merchandising
  • Surface new and unique products that match customer preferences
 
  • Leverage auto-replenishment for routine purchases
  • Capture explicit preferences effortlessly and drive loyalty
  • Incentivize higher order values by upgrading to higher loyalty tiers

Outcomes You Can Expect

Make Your CFO Happy

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   +24%

Revenue per visitor

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+30-60%

Engagement

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+60%

Mobile Revenue

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   +5-50%

Basket Size

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+20-30%

Avg Order value

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   +10-15%

attributable sales

Acknowledged by Experts. Trusted by Customers.

Acknowledged by Experts. Trusted by Customers.

RichRelevance Named a Leader in Gartner 2019 Magic Quadrant

RichRelevance Named a Leader in Gartner 2019 Magic Quadrant

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Need to personalize the whole customer journey …

Lionel Davidal

LeroyMerlin Italy

Wanted to make search much more deep and thoughtful….

Douglas De Santi

Riachuelo

We’ve put our trust in algorithms….

Andreas Augustin

Blue tomato

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Slide One

Need to personalize
the whole customer journey …

Lionel Davidal

LEROY MERLIN ITALY

Slide One
Slide One - copy

Wanted to make search
much more deep and
thoughtful….

Douglas De Santi

RIACHUELO

Slide One - copy
Slide One - copy - copy

We’ve put our trust
in algorithms….

Andreas Augustin

Blue Tomato

Slide One - copy - copy
previous arrow
next arrow
Slide One

Need to personalize
the whole customer journey …

Lionel Davidal

LEROYMERLIN ITALY

Slide One
Slide One - copy

Wanted to make search
much more deep and
thoughtful….

Douglas De Santi

RIACHUELO

Slide One - copy
Slide One - copy - copy

We’ve put our trust
in algorithms….

Andreas Augustin

Blue tomato

Slide One - copy - copy
previous arrow
next arrow

Retailers: Turn Traffic to Loyal Customers with Online Personalization

On-demand Webinar

Watch Webinar

Case Studies

Coop Sweden

Coop Sweden Gains 300% increase in Sales with Personalization

Hypermarket chain

MEA Based Lifestyle Company Achieved 6.15% CTR on Recommendations

Clarisonic

Engage Delivers 35% Increase in Overall Clicks for Wellness & Beauty Retailers, Clarisonic

Coop Sweden

Coop Sweden Gains 300% increase in Sales with Personalization

Hypermarket chain

MEA Based Lifestyle Company Achieved 6.15% CTR on Recommendations

Clarisonic    

Engage Delivers 35% Increase in Overall Clicks for Wellness & Beauty Retailers, Clarisonic
About Us
RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store.
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  • RichRelevance Announces New Shopify Connector December 8, 2020
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