Omnichannel

80 Hours of Consumer Innovation: My Weekend with the Pinterest API

Working in consumer innovation, I have the unique opportunity—and dilemma—of deciding whether or not to invest my team’s energy on the dozens of brilliant ideas that cross my desk each week.

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The Future of Shopping is in that Smart Phone in your Super Consumer’s Hands

The seminal invention of our era has been the mobile phone. All across the world it is fundamentally changing the rules of politics, commerce and manners. The impact of the mobile phone on politics has been profound.

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Personalisation is essential for multi-channel retailers to be competitive

A recent article in RetailWeek here in UK, “10 Ways to Compete with Amazon” provided wonderful insights as to how retailers can best compete with the “digital Goliath” by leveraging their strengths.

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