Britain’s largest retailers to converge to share best practices in the rapidly changing omni-channel commerce sector
David Selinger joins leading names in tech to discuss innovation and the hottest trends in data today
In two presentations, personalisation solution provider RichRelevance and US retailer Overstock.com will help retailers learn how to design, execute and achieve a successful personalisation strategy
You can learn a lot wandering around the EXPO Hall and talking to exhibitors. For example, the UN World Food Programme has partnered with PayPal to fight world hunger, and retailers have an opportunity to help through www.wefeedback.org. One trend Monetate had heard in the hall is the need for retailers to be able to make changes to their website faster. RichRelevance said mobile had been a big topic among their booth visitors.
It’s a topic that is on the forefront of every one of our agendas: mastering the art of cross-channel optimization. Whether you are a big box retailer or a specialty chain, we are all confronted with the same core issues of delivering seamless customer experiences across our channels of business.