REPORT: Facebook Shopping Is Growing But Still Small

Facebook shopping is growing, but it still represents less than one percent of online retail.
That comes from a new report by personalized shopping vendor RichRelevance. The company mined on data from more than 200 million shopping sessions in August, which resulted in over four million orders that totaled more than $500 million.

Continue reading at All Facebook

New online shopper study shows the value of Facebook, Twitter, Google

E-commerce provider RichRelevance has released its new Online Consumer Report derived from analysis of customer viewing and shopping behavior on major U.S. online retail sites. The new study drills into more than 200 million shopping sessions to uncover how Americans are browsing and shopping online – and how their behavior varies depending on whether they are coming to a site from a bookmark, search engine or social network.

Continue reading at Retail Customer Experience

Matching Tech Leaders with Social Service Opportunities

Last week, the Wall Street Journal reported on a newly launched program, Palindrome Advisors, that aims to match an elite group of leaders in technology and other industries (media, advertising, entertainment, government, education, sports, hospitality, and finance) with nonprofits that need their help—all based on aligning advisor skillsets to just the right social service organization.

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Retailers and Brands: Frenemies? BFFs? Who cares! The Consumer Comes Out On Top!

When it comes to collaboration between retailers and brands, uneasy tension has been the status quo.  For example, the fight for shelf space between retailer’s private-label brands and CPG branded products brings out such thoughts as “co-opetition.”

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The Wall Street Journal — "App Watch: LivingSocial Helps Smartphone Users Hunt Deals"

LivingSocial, the daily-deal site and Groupon competitor, has started a pilot program that lets customers use their smartphone’s location-sensing abilities to find deals around them.

The service, called LivingSocial Instant, launched today and is initially available only in some neighborhoods of the company’s home base of Washington, D.C. Customers who update LivingSocial’s iPhone or Android app today will see a new category called Instant Deals.

Continue reading at The Wall Street Journal

Shop.org Round Up

Wow, Shop.org was full of creative people and creative ideas this year.

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The Dallas Morning News — “Consumers use smart phones to shop around as they shop”

GRAPEVINE – Millions of people no longer head home to sign on to the Internet to shop. And that number is growing as fast as iPhone, Android and BlackBerry mobile devices can be stocked in stores.

One in three mobile phones in the hands of American shoppers this holiday shopping season will be smart phones that empower – and entice – consumers in real time.

Last year, more than 60 million Americans were mobile Web users, up 33 percent from 2008, according to Nielsen. This holiday season, Nielsen predicts one-third of all mobile phones in use will be smart phones, up from 21 percent a year ago.

Continue reading at The Dallas Morning News

UTalk Marketing— “Why social networking and retail go hand in hand”

By Darren Vengroff, chief scientist, RichRelevance.

Amazon and Facebook made headlines with the new application that allows shoppers to receive product recommendations based on their Facebook preferences (‘likes’).

Continue reading at UTalkMarketing.com

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