IT Infrastructure

Scaling the peaks of Black Friday 2014: Shopping Insights and Metrics

We’ve finally slowed down enough to reflect on how we did in 2014 and the final holiday push: pretty darn great if I may say so myself. We ended another year at 100% uptime all year with record loads and HUGE growth.

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Staying Strong—And Safeguarding Your Data—During Sandy

We continue to think about our customers, friends and families on the east coast as they fight through yet another storm. We’re built to serve you and are here to help in any way you need. You can also make a donation to the Red Cross here.

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Take your ecommerce infrastructure to an Olympic level

Ecommerce on an Olympic level: Darren Hitchcock, VP of EU/UK at RichRelevance, shares three important tips.

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Does your technology provider win the gold medal for infrastructure?

With the Olympics just around the corner, it’s not just athletes that are undergoing intense preparations in anticipation of record-breaking performance, but also many technology and infrastructure providers.

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Cost of Service: Moving Beyond Savings to Drive Creativity and Innovation

Simply put, cost of service “measures what it costs to create, deliver and maintain a service including labor, 3rd party services, supplies, licensing, goods, etc.”  YAWN – I think I’m turning into the Dilbert pointy haired boss! 

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Privacy by Design

Everyone that has kids—or ever was a kid—knows that the best way to avoid trouble is not to put yourself in a position where trouble is likely to find you in the first place.

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Reflections on the Need for Speed

According to the Aberdeen Group, every eCommerce Manager in the land would gladly take a 7% increase in conversion, an 11% increase in page views and a 16% increase in Customer Satisfaction.* These are metrics that online retailers already spend much time and effort optimising.

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