personalization

Another Pillar of the Shopping Experience – Personalized!

I’m proud to announce that RichRelevance took another leap ahead today in bringing dynamic personalization to retail, this time focusing on promotions with the introduction of RichPromo™

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Personalisation is essential for multi-channel retailers to be competitive

A recent article in RetailWeek here in UK, “10 Ways to Compete with Amazon” provided wonderful insights as to how retailers can best compete with the “digital Goliath” by leveraging their strengths.

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John Lewis Unveils New Personalisation Strategy with RichRelevance

RichRelevance’s personalised recommendations technology pays dividends after helping drive incremental revenue

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The Evolution of the Virtual Salesperson: Using Behavioral Context + Rules to Deliver Relevant Product Recommendations

(NOTE: Earlier this year, RichRelevance and CNET announced their strategic partnership to integrate CNET’s rule-based Intelligent Cross Sell recommendations with RichRelevance’s behaviorally-based RichRecs™ offering to offer the industry’s first truly robust personalization solution for the world’s largest online retail sites. Patrick Monasterio is a member of the CNET/{rr} development team and is working with joint customers on integrating this new solution.)

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Visualize This: the Opportunity of Retail Network Data

Oh, Facebook. Everyday, we log in to check out our news feed, update our status, see who posted to our wall or tagged us in incriminating photos from last weekend. Activities that were meaningless to most of us five years ago are now ingrained into our daily lives.

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CPG Brand Marketers Can Cut Net Costs by Spending Smarter

A recent article in the WSJ stated that commodity price increases are taking a toll on CPG margins and profit. Prices have gone up so fast that brands are left with the decision of either passing the costs on to the consumer (“No, Mr. Bernanke, we don’t see inflationary pressure here either.” Read: Sarcasm) or finding ways to cut internal costs to keep prices stable.

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Data Drives Relevance: CNET Intelligent Cross-Sell is Now Powered by RichRelevance

Today we announced a partnership with CNET, the authority on technology and consumer-electronics products. Although most of you have probably used CNET.com for product reviews or tech news, you may not know that CNET also aggregates data on more than five million products: specs, key selling features, compatibilities, and so on.

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Retailers and Brands: Frenemies? BFFs? Who cares! The Consumer Comes Out On Top!

When it comes to collaboration between retailers and brands, uneasy tension has been the status quo.  For example, the fight for shelf space between retailer’s private-label brands and CPG branded products brings out such thoughts as “co-opetition.”

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