About 45% of consumers have ever shopped for groceries online, and 60% of those say they have rarely done so, according to a new survey from RichRelevance.
The survey found that the biggest barrier to shopping online is that shoppers don’t trust others to pick the best or freshest items, a factor cited by 53.7% of respondents who have not shopped online. Another 44.3% said they don’t want to pay for delivery.
RichRelevance 2018 Online Grocery Survey of over 2000 European Consumers Finds Basic Personalisation Still Missing
Reading, UK – March 20th, 2018 — RichRelevance, the global leader in experience personalisation for retailers, today releases its first online grocery survey, which looks at consumer attitudes towards buying groceries online. The research, which includes responses from over 2,000 participants across the United Kingdom, France and Germany, investigates how consumers are using the internet to do their grocery shopping, whilst analysing some of the issues and barriers that prevent more people from making the switch from instore to online grocery shopping.
Shoptalk 2018 – Las Vegas, NV – March 19, 2018 – RichRelevance, the global leader in Experience Personalization, today announced key findings from a new 2018 study that looks at consumer preferences and behavior around digital grocery. The study identifies consumers’ appetite for digital grocery and picks out early leaders, as well as the features and capabilities that shoppers want and need.
San Francisco, CA– March 14, 2018 – RichRelevance, the global leader in omnichannel personalization, today announced it will participate in the 2018 Jefferies Brands Still Matter Conference on March 15, 2018 in New York City. The exclusive event features presentations, panel discussions and networking opportunities with experts across the brand building value chain, including brand owners, message curators and subject matter experts.
Richrelevance’s 2018 EMEA Customer Summit Attracted The “Who’s Who” Of Experience Personalisation Professionals To Share Best Practices For Driving Digital Growth
Reading, UK – March 14, 2018 — RichRelevance®, the global leader in Experience Personalisation hosted its annual two day Personalisation Summit last week. The conference brought together over 100 of Europe’s leading retailers & brands and showcased those innovating in Experience Personalisation.
RichRelevance focused this year’s event theme on how retailers can compete and win in today’s experience economy.
Seasoned Technology Executive To Lead Customer Success Organization, Helping Brands and Retailers Accelerate Digital Revenue Growth Via Experience Personalization
San Francisco, CA – Feb. 22, 2018 – RichRelevance, the global leader in experience personalization, today announced that Amanda Berger has been appointed Chief Customer Officer. In this role, Berger will drive RichRelevance’s continued commitment to customer success as an increasing number of retailers and brands turn to RichRelevance to grow their business and deepen customer engagement through memorable personal experiences.
RichRelevance has announced that The Works, the UK’s leading discount retailer, has become one of the first retailers in the country to implement a personalised search functionality on its website, powered by RichRelevance Find™.
Leading UK Discount Retailer Selects RichRelevance’s Find™ to Deliver Personalised Online Search that Harnesses the Power of AI
RichRelevance, the global leader in experience personalisation, today announced that The Works, the UK’s leading discount retailer, has become one of the first retailers in the country to implement a personalised search functionality on its website, powered by RichRelevance Find™, the Artificial Intelligence (AI) search solution.