RichRelevance has been shortlisted for TWO Retail Week Customer Experience Awards 2016. We are thrilled about showcasing our omnichannel personalisation work with Monsoon Accessorize, and look forward to the event in London this June! Find out more here.
What does digital transformation really mean and what is the impact for companies of a ‘digital first’ strategy? In this article Marketing Week looks at several companies who have executed digital transformation including RichRelevance customer, Shop Direct and how they transformed their business from 72% catalogue sales to 100% online in just 3 years with the help of user experience, data analytics and personalization.
Recently we participated in the event E-Commerce One to One in Monaco. In its sixth year, it yet again proved to be THE event for ecommerce leaders. With over 1,000 carefully selected participants, the three-day event made for a rich exchange of ideas and innovations.
New YouTube channel features experts on the front lines of omnichannel retail including Barneys New York and Monsoon Accessorize
Strategic partnership enhances the Relevance Cloud™ to allow retailers to precisely determine the right contact channel for a particular customer – and provide a fully personalized experience to drive contact center conversions
Comprehensive product intelligence enhances cross-sell and upsell with personalized merchandising strategies based on product attributes and compatibility
Strategic partnership brings personalized recommendations and content to store associates through the integration of Starmount Customer Engagement Suite™
and the Relevance Cloud™ platform
San Francisco, CA — February 22, 2016 — RichRelevance®, the global leader in omnichannel personalization, today announced its 2016 Customer Advisory Summit Series in its EMEA and Americas regions. This invitation only series includes events in the UK on February 23-24 and New York City on March 9. The Summits are the only forums dedicated exclusively to omnichannel retail personalization.