RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.

Retail Technology — "Dixons Retail personalises online experiences"

Retail TechnologyRichRelevance, a provider of dynamic e-commerce personalisation for the world’s largest retailers, has integrated its personalisation and analytics technology online at Dixons.co.ukCurrys.co.uk and PCWorld.co.uk websites.

Shoppers on these sites are now offered a variety of recommendation types based on shopping behaviour, which adjust in real time to highlight the most relevant products. Dixons expects to increase online revenue by improving conversion rates and strengthening customer relationships through the integration of RichRelevance’s technology.

Read more at Retail Technology


Retail Systems — "E-tailers offer personalised shopping tips"

RichRelevance has integrated its personalisation and analytics technology online at Dixons.co.uk, Currys.co.uk and PCWorld.co.uk websites. Shoppers can now enjoy an enhanced shopping experience with personalised product recommendations as they browse through Dixons sites.

Continue Reading at Retail Systems

Dixons Retail Selects RichRelevance to Personalise the Online Shopping Experience

Leading Electronics Retailer Launches Personalised Product Recommendations Across its E-Commerce Sites

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Catalogue e-business — "Email marketing gets personal"

By Darren Vengroff

Among the barrage of marketing emails consumers receive today, you can be sure that those with generic content are most quickly diverted to the trash. As one of the key touchpoints in the customer lifecycle–website, bricks-and-mortar store, call centre, catalogue, being a few others–email marketing is an important element of any ecommerce personalisation strategy. Personalising your email campaigns will enable you to provide relevant, timely and meaningful content that fosters trust while promoting customer engagement and loyalty. Here are a few tips to keep in mind when embarking on a personalisation strategy for your email marketing programme:

Continue Reading at Catalogue e-business

Internet Retailing — "Ann Summers gets personal with recommendations technology"

Ann Summers is making visits to its website personal, thanks to the use of recommendations technology.

Shoppers on the sex toys and lingerie website will see personalised recommendations that are uniquely relevant to them, thanks to the use of RichRelevance’s enRich Personalisation Engine.

Continue reading at Internet Retailing

MarketingWeek —

Ann Summers says it will use data gathered from its ecommerce shop to create more cross-category promotions in its stores, similar to Marks & Spencer’s Marketing Week Engage Award-winning Dine In For £10 offer.

Continue reading at MarketingWeek

Ann Summers Gets More Personal With RichRelevance

Personalised Product Recommendations Provide a More Pleasurable Online Shopping Experience for Ann Summers Customers

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Internet Retailing — "$1m retail recommendations challenge"

Technology researchers are being offered a $1m prize to solve a complex condundrum faced by retailers – how to choose the best online product recommendations to show shoppers.

Continue reading at Internet Retailing

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