Spiraledge Marketing Exec Steve Foust Named 2016 Retail Innovator by Retail TouchPoints for Personalization Success

Foust uses the Relevance Cloud™ personalization platform to drive a unified marketing engagement, contributing to triple-digit sales growth numbers for YogaOutlet.com

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The Debate Continues: To Introduce or Not to Introduce In-Store Technologies?

Last week over 200 in-store innovators from 120 enterprise retailers, gathered at Future Stores in the Victoria Park Plaza in London. The event is a ‘one-stop-shop’ for retailers seeking practical solutions to accelerate their in-store transformation projects from concept to reality.

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Omnichannel Personalization Means Mobile First, and This Time We Mean It!

Can a better user experience disrupt an industry? I don’t mean digital-only experiences like Angry Birds or FarmVille, but industries with physical assets and high marginal costs like taxis and 200,000 square foot stores.

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Beacons, Not Useless After All

The usage of proximity-based beacons seems to have floundered since they were introduced in 2013. After reading this very interesting article about the Regent Street App, it is obvious why.

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Barneys New York Teams with RichRelevance to Elevate In-Store Shopping Experience

Barneys New York uses the Relevance Cloud™ personalization platform to digitally enhance in-store service and engagement through customer-centric personalization

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RichRelevance #1 for Personalization Among Internet Retailer 500

Analysis of Internet Retailer’s 2016 Top 500 Guide shows RichRelevance is top personalization vendor based on client revenues

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Making Connections in Monaco

Recently we participated in the event E-Commerce One to One in Monaco. In its sixth year, it yet again proved to be THE event for ecommerce leaders.  With over 1,000 carefully selected participants, the three-day event made for a rich exchange of ideas and innovations.

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Personalization Trends for 2016: Uniting the Customer Experience

Although we may not be flying around in rocket ships quite yet, retail today is about as futuristic as anyone could have imagined. It’s hard to envision a world without the 24/7 on-demand access to the endless aisles of ecommerce retail.

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