Take your ecommerce infrastructure to an Olympic level

Ecommerce on an Olympic level: Darren Hitchcock, VP of EU/UK at RichRelevance, shares three important tips.

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Does your technology provider win the gold medal for infrastructure?

With the Olympics just around the corner, it’s not just athletes that are undergoing intense preparations in anticipation of record-breaking performance, but also many technology and infrastructure providers.

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Cost of Service: Moving Beyond Savings to Drive Creativity and Innovation

Simply put, cost of service “measures what it costs to create, deliver and maintain a service including labor, 3rd party services, supplies, licensing, goods, etc.”  YAWN – I think I’m turning into the Dilbert pointy haired boss! 

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Privacy by Design

Everyone that has kids—or ever was a kid—knows that the best way to avoid trouble is not to put yourself in a position where trouble is likely to find you in the first place.

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Retail Technology Review — "Online shoppers' need for speed"

By Darren Vengroff, chief scientist at RichRelevance.

In the online retail environment, a shopper’s time equates to money – literally.  Leading Internet powerhouses such as Google, Microsoft and Amazon concur that online, business is gained (or lost) every 100 milliseconds.  That extra fraction of a second for an enhanced graphic to load can mean the difference between a sale—or a bounced session. Without timely uploads, retailers may lose sales to the tune of one-percent for every millisecond in delay (Google Search/Mi­crosoft’s Bing, 2009).

Continue reading at Retail Technology Review

Architecting Not Just a Successful (And Winning!) Infrastructure…But a Solid Team

As a result of our company winning the 2009 Intel Premier IT Knowledge Award (announced on 9/1/09), I had the opportunity to participate in the CIO 100 Symposium Awards in Colorado Springs, CO. 

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Why IT infrastructure and planning is mission critical

“Beginning at approximately 11:18 PM on July 2nd and continuing through the present time Fisher Plaza experienced a significant power event that required all power systems including street power, UPS, and Generator power to be completely shut down in Plaza East.”

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