Amplience and RichRelevance Announce Open eXperience Cloud for Brands and Retailers

Strategic Alliance Provides a Best-of-Breed Alternative Joint Solution for Dynamic Content Personalization

19 June 2018, London, UK and New York, New York –  Amplience, the global leader in cloud delivered Rich Media, Content Management and Asset Management Software-as-a-Service, and RichRelevance, the global leader in Experience Personalization, today launched a joint solution called the Open eXperience Cloud (OXC) that gives brands the power to deliver richly personalized 1:1 shopping experiences.

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RichRelevance Study Shows Americans Are Skeptical of Voice-Assisted Shopping

70% of US consumers have never used voice assistants to shop — those who do turn to Google, not Amazon

San Francisco, CA – June 4, 2018 – RichRelevance, the global leader in Experience Personalization, today released the results of its second annual survey on how U.S. consumers search for and find products online. The survey shows that commerce search remains very important to consumers when shopping online, but retailers still struggle to provide an exceptional search experience across devices and touchpoints. And, while shoppers are interested in innovations such as personalized and image search, voice-assisted shopping is still far from mainstream.

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RichRelevance & Office Depot To Present on AI-Infused Marketing at IRCE 2018

San Francisco, CA – May 31, 2018 – RichRelevance, the global leader in Experience Personalization, today announced that RichRelevance CMO Mike Ni will present insights and best practices on the cutting-edge of AI next week at IRCE 2018.  The 30-minute session, titled AI-Infused Marketing, will also feature Office Depot’s Donna Holt in a first-ever look at how the retail leader is using personalization AI to drive engagement.

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RichRelevance Named SIIA Business Technology CODiE Award Finalist for Best Machine Learning/Artificial Intelligence Solution

San Francisco, CA – May 4, 2018 – RichRelevance, the global leader in Experience Personalization, today announced that the RichRelevance Experience Personalization Suite (XPS) has been named a 2018 SIIA CODiE Awards finalist in the Machine Learning / Artificial Intelligence category. Finalists represent the best products, technologies, and services in software, information and business technology. RichRelevance is honored as one of the finalists across the 52 business technology categories.

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Brits Leading the Way in Online Grocery Shopping, but Consumers are Demanding More

RichRelevance 2018 Online Grocery Survey of over 2000 European Consumers Finds Basic Personalisation Still Missing

Reading, UK – March 20th, 2018 — RichRelevance, the global leader in experience personalisation for retailers, today releases its first online grocery survey, which looks at consumer attitudes towards buying groceries online. The research, which includes responses from over 2,000 participants across the United Kingdom, France and Germany, investigates how consumers are using the internet to do their grocery shopping, whilst analysing some of the issues and barriers that prevent more people from making the switch from instore to online grocery shopping.

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RichRelevance Digital Grocery Survey Finds Amazon Takes Early Lead – But 60% of Shoppers Willing to Explore a New Grocer Online

Shoptalk 2018 – Las Vegas, NV – March 19, 2018RichRelevance, the global leader in Experience Personalization, today announced key findings from a new 2018 study that looks at consumer preferences and behavior around digital grocery. The study identifies consumers’ appetite for digital grocery and picks out early leaders, as well as the features and capabilities that shoppers want and need.

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RichRelevance to Present at Jeffries “Brands Still Matter” Conference

San Francisco, CA– March 14, 2018 RichRelevance, the global leader in omnichannel personalization, today announced it will participate in the 2018 Jefferies Brands Still Matter Conference on March 15, 2018 in New York City. The exclusive event features presentations, panel discussions and networking opportunities with experts across the brand building value chain, including brand owners, message curators and subject matter experts.

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Richrelevance Creates a Vibrant Community for Experience Personalisation with over 100 Customers from Europe’s Leading Retailers and Brands

Richrelevance’s 2018 EMEA Customer Summit Attracted The “Who’s Who” Of Experience Personalisation Professionals To Share Best Practices For Driving Digital Growth

Reading, UK – March 14, 2018 — RichRelevance®, the global leader in Experience Personalisation hosted its annual two day Personalisation Summit last week. The conference brought together over 100 of Europe’s leading retailers & brands and showcased those innovating in Experience Personalisation.

RichRelevance focused this year’s event theme on how retailers can compete and win in today’s experience economy.

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